Sendloom Support
Questions, installation help, registration problems, email delivery issues, and bug reports.
Email the support team
Contact us from the email account associated with your Sendloom registration when possible. Describe the issue and include the steps that caused it.
Email support@sendloom.inThis opens your email application. You can also copy support@sendloom.in into any email service.
Common questions
Where can I open Sendloom?
Once installed and authorized, open a Google Sheet and launch Sendloom from its add-on menu.
Why do I need to register?
Sendloom verifies a Google account before giving access to its campaign features. Verification links expire after 24 hours.
Where do campaign emails come from?
Campaigns use your own authorized Gmail account and are subject to Google's quotas and policies. Support and registration messages may come from support@sendloom.in.
Does a Sent status confirm delivery?
No. It indicates that Gmail accepted a sending request, not that a recipient received or opened it.
Can I report a bug?
Yes. Use this bug report email link. Include only the information needed to investigate, and do not email API keys, passwords, verification tokens or private recipient lists.
How do I request removal from draft testing?
Use our draft tester opt-out page.
Privacy and data requests
For account-data access, correction or deletion inquiries, email support@sendloom.in using the account email concerned. We may need to verify account ownership before processing a request.